Monday, 24 June 2013

The New (Social) HR

BNDdVevCMAAf6wj.jpg_large.jpg  Here are my slides on 'The New (Social) HR' from SHRM's Annual Conference in Chicago.

I tried using some of the other presenters tweets in my own presentation, which I thought was an appropriately social thing to do.

The last tweet, my favourite on the social HR agenda, was from #E2Conf, the Enterprise 2.0 conference in Chicago though - reinforcing that HR are still catching up with IT on this agenda.


Picture credits: Jim Stroud


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Monday, 17 June 2013

#SHRM13 Social Business / HR Systems

Screen Shot 2013-06-16 at 14.30.21.png  I'm at SHRM's Annual Conference in Chicago this week.

One of the things I really like about this conference is that a lot of the presentation slides are out in advance (I've got until tomorrow to do mine).  I did try to look through these in advance, but even 8 hours on the plane from London wasn't anywhere near enough to preview them.  But here is what I take away as the main socially oriented presentations (currently through to later today and will update later.)

I'll be blogging on at least some of these - but since most of the sessions are naturally quite HR oriented, I'll be posting these at Strategic HCM rather than over here.  (As you might have noticed, I don't get to post here that much these days anyway.)


Monday 17

  • 7.00 David Miller, As the Social Media World Turns (basic overview of social media, from someone who doesn't seem to have a Twitter address)
  • 7.00 Jennifer McClure, The Future of HR (looks a great session)
  • 10.45 Richard Fegerlin, The Truth on Trust
  • 10.45 Mike Reardon, Disney's Approach - not especially social, but definitely highly human!
  • 10.45 Don Delves, The Pay Problem (some good slides on why CEO pay can demotivate and reduce collaboration with employees)
  • 10.45 Matt Kaiser, Social Recruiting (some great insights, including from Matt's experience at Ericsson)
  • 2.00 David Rock, The Neuroscience of Growing Talent (haven't seen the slides but expect lots of evidence for the importance of social connection)
  • 2.00 Louis Richard Lessig, to BYOD or Not? (not strictly about social but an issue organisations frequently have to deal with as part of a move to social)
  • 2.00 Stephen Frost, Diversity to a Deadline - London 2012 Games
  • 4.00 Neal Goodman, Strategies to Build Cultural Competence
  • 4.00 Trisha Zulic, Your Technology Wardrobe
  • 4.00 Steve Boese, Harnessing Social Tools to Transform HR
  • 4.00 Jason Lauritsen and Joe Gerstandt, Strategic Relationship Management
  • Brad Karsh, Manager 3.0
  • Sue Jones, Managing Workplace Conflicts


I hope others will be blogging on these sessions as well and would encourage those who do to share these on the Social HR community on Google+.


And a reminder my own session on 'The New (Social) HR' will be at 10.45 on Tuesday (after Dan Pink).


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Tuesday, 11 June 2013

Chile, national culture, social media and social business

Screen Shot 2013-06-11 at 16.24.33.png  I was out in Colombia and Chile last week presenting on managing people for social capital.

I'd already localised my presentation as I always do, incorporating a couple of local companies and an analysis of the local culture in my presentation.  So I'd already been prepared to talk about how national levels of social capital and trust in South America can be quite low.  (I see that as an opportunity for companies operating there, as I don't think they necessarily need to be limited by the context of their national cultures but it also means there's a greater opportunity to differentiate themselves from other local companies which believe that they are.

What I hadn't quite picked up was how low this trust can go.  So thanks to Alberta Blanco, one of my co-hackers at the MIX, who the day before I did my session in Chile, sent me this graph on levels of trust in OECD countries:


Screen Shot 2013-06-07 at 13.04.45.png


As you can see, Chile has the lowest levels of trust of all these countries.  That might present a challenge in developing social capital!

It may therefore also seem strange that Chile has the highest GDP growth within the OECD (5.2% compared to the 1.4% average) but actually these things are linked the other way around.  Quick increases in wealth increase income inequality which is a major break on trust.  So I understand these two seemingly oppositional findings.

What I don't understand so well is the contrast between low trust / social capital and high social networking use:

"Chile ranks fifth in the world for social networking usage A recent study has suggested that Chile has the fifth highest usage of social networking sites worldwide.  Chileans spend up to a third of their time on social networking. The average Chilean internet user spends around 8.7 hours per day on social networking sites.  This figure is some 3.3 hours greater than the worldwide average of 5.4 hours per day."


I asked about this at the Chile conference and was told that the social networking use there is fairly superficial i.e. about sharing photos and things rather than communicating about anything of consequence.  Fine apart from most social networking use elsewhere is inconsequential too.  And that I question whether you would want to even share your photos with someone you don't trust.

There's something else going on.  I haven't checked but I suspect it's about something to do with how trust is.  That Chileans trust family and closer friends and that their networking is with them.  but that they don't trust, or social networking with, people who are further removed.

Any thoughts? - particularly if you attended the session?